We turn complexity into clarity

A full-service strategic communications firm with Canadian roots and global reach. Helping good work get the attention it deserves.

Who we are

Based on Vancouver Island, Canada, Chandler Communications was founded in 2020 by award-winning communications leader Kate Chandler.

Today, our team of trusted advisors, strategists, and designers works with clients across the globe—helping independent schools, universities, visionary leaders, and mission-driven organizations communicate with clarity, especially in complex or high-stakes environments.

We offer clear strategy and calm counsel when it matters most.

What we do

From big-picture strategy to in-the-moment support, we help you communicate with clarity and impact.

Brand Strategy

When you’re ready to bring your brand to life—or to take it to the next level—we’ll work with you to define your brand positioning, voice, story, and visuals for a powerful brand platform.

We explore your competitive landscape, understand who your audience is and how they get their information, and what makes you stand out. Our team builds understanding of your brand essence to bring to life a bold and distinctive brand that is uniquely you.

Content Development

Great storytelling sets you apart. First, we build your content strategy so that you have a playbook that guides everything you say and do. Then, we create clear, compelling content to connect with your audiences. This might include:

  • Awe-inspiring internal and external newsletters
  • Email campaigns designed to build loyalty
  • Clear, compelling website and social content
  • Blogs and storytelling
  • Executive messages and speech writing
  • Media materials
Crisis Communications and Issues Management

Are you ready for a crisis? It’s not a matter of if. It’s a matter of when. From preparation and planning to responding in the moment, we help you navigate uncertainty with transparency, accuracy, and speed. We offer strategic advice and support you and your organization prepare, respond, and recover from an unexpected situation. We equip you to lead during a crisis and maintain your trust and credibility within your community.

  • Strategic crisis communications preparation and planning
  • Social media response guidelines
  • Key message development
  • Media training and preparation
  • Media relations and coordination
Communications Audits and Strategy

We audit your existing messaging, marketing and communications materials, structures, and processes from start to finish. Our research will identify what is working and where the gaps are to inform a clear, measurable strategy.

Our communications and marketing strategies is your roadmap. We outline your objectives, who you are talking to, and what you are saying to them, and strategize the actions that will move you toward your goals. As we work together to implement it, we measure the results to make sure you’re successful.

Executive Positioning and Thought Leadership

We define your authentic executive presence and prepare you for targeted engagement opportunities to position you as an expert in your field. We work together to build influence and elevate your visibility. Our one-on-one and executive team workshops sharpen your communications skills and enable you to find and project your unique leadership presence.

Workshops and Training

We work with high performing teams to build your capabilities through coaching, workshops, and training designed for your unique needs. We hone your skills in crisis communications, media relations, becoming a more confident public speaker, and more.

Our workshops give you the tools and techniques to prepare for and manage unexpected situations, engage confidently with media, and inspire and motivate audiences.

Chandler Communications offers an excellent service and Kate does her research before you even have your first meeting. Kate worked on a lead generation campaign for our school and she really understood who we were and what defined us. The turnaround time for the project was short but we were blown away by all that she was able to accomplish for us. Kate felt like a member of our team right from the start, bringing her expertise and assisting us in creating an amazing campaign that ended with strong results.”
Admissions and Communications, Miss Edgar's and Miss Cramp's School
News and Resources

Insights, updates, and advice from our team.

Communications audit
How to Conduct a Successful Communications Audit
In today’s fast-changing landscape, staying ahead in your marketing and communications...
Who Is Advising the Head of School (or President, or Board Chair)
Who Is Advising the Head of School? The head of school...
Photo to accompany media training post.
Media Training for School Leaders and Boards
In today’s complex and fast-moving media environment, effective communication is paramount...
Empty classroom, crisis communications in schools
The Independent School Leaders’ Guide to Crisis Communications
Crises arrive unannounced, disrupt operations, and—if mishandled—can seriously damage a school’s...
Strategic Communications Planning for Independent Schools: Why You Need a Roadmap
In the rapidly evolving education landscape, independent schools face increasing pressure...
Are You Ready for a Crisis?
Are you Ready? Crisis Preparedness and Effective Communication for Educational Leaders 
In an era characterized by systemic social injustice, climate change, soaring...
ChatGPT and Me: How Can We Use AI to Work Smarter?
Are AI tools like ChatGPT and Dall-E-2 the future of creative...
Six Steps to Build a Powerful Marketing Strategy
Winging it is not a strategy. A well-developed marketing and communications...
Per my last email

Your regular dose of important news and insights from around the web and the world. Delivered right to your inbox.

Book a Consultation

Let’s talk. Fill out the form below to book a free consultation.

This field is for validation purposes and should be left unchanged.