Purposeful Communications

A strategic communications consultancy with Canadian roots and a global reach, Chandler is a leader in purposeful communications. We support organizations to articulate their brands, amplify their distinctiveness, and respond to rapidly evolving issues and emerging crises with transparency, accuracy, and speed.


Principal and Founder Kate Chandler is an award-winning communications leader who has worked with top-tier educational institutions, government entities, and private sector clients in Canada, the Middle East, and beyond. Passionate about building great brands, shaping compelling narratives, and helping individuals and organizations proactively share their stories or respond in real-time to emerging issues and crisis situations, Kate takes a bold, strategic approach to communications and has the track record to prove it. Kate is currently based on Vancouver Island, Canada, where she lives with her husband and dogs.

What we do

We help organizations clarify their brand platforms, develop communications strategies that drive results, and offer advice and guidance on the most challenging reputational issues. We respectfully acknowledge that we offer these services on the traditional and unceded territory of the Quw’utsun peoples and are honoured to live, work, and learn here.

Brand and Communications Strategy

Defining your brand positioning, voice, and narrative and crafting a clear, measurable communications plan will help you to clarify your goals, set measurable targets, and sharpen your messaging. We can help you to understand current perceptions, strengths, and challenges, define your target audience, and create a distinctive narrative and voice that guides how you tell your story.


Content Development

We create great content that helps you connect with your audiences, from drafting a press release that journalists will actually read, developing a clean, sharp internal newsletter, generating shareable social media copy, and more.

  • Media materials
  • Speech writing
  • Internal communications
  • Social media and website content
  • Newsletters
  • Executive messages
Crisis Communications and Issues Management

Are you ready for a crisis? From health to public opinion to social justice, we help you navigate uncertainty with transparency, accuracy, and speed. We offer strategic advice and support including key message development, critical Q&As, and spokesperson preparation to help you and your organization respond and recover from an unexpected or emergency situation.

  • Strategic planning
  • Key message development
  • Media training and preparation
  • Media relations and coordination
Communications Audits and Capability Building

We audit existing communications programs, structures, and processes to recommend improvements. We identify current perceptions, strengths, and challenges to define what is working, what needs work, and optimize your communications program.

  • In-house consulting and temporary capacity building
  • Team and leadership development
  • Internal and external communications audits
Community Relations

Building strong, lasting relationships in the community is an essential part of civic responsibility. We can make sure you are engaging with the right representatives, effectively addressing community questions or concerns, and fostering greater understanding and support for your project or development.

Executive Positioning and Personal Branding

We work with leaders to define your authentic personal brand, identify and prepare you for targeted engagement opportunities, and position you as an expert in your field, generating increased visibility and building influence and reputation. Our one-on-one and executive team workshops sharpen your communications skills and enable you to project your unique leadership presence.

Now more than ever, with the pandemic still part of our daily lives, schools are faced with rapid decision making and how to deliver clear, concise, and reassuring messages to their communities. Chandler Communications consistently provides steady, thoughtful and on point communication strategies. Kate brings her expertise to every interaction, and we have benefited from her talent and skills as a strategic communications expert.”
Head of School
News and Resources

Stay up-to-date with all the latest news and releases from Chandler Communications.

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Sorry Not Sorry: Why Can’t Brands Get Apologies Right?
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