We turn complexity into clarity

A full-service strategic communications firm with Canadian roots and global reach. Helping good work get the attention it deserves.

Who we are

Based on Vancouver Island, Canada, Chandler Communications was founded in 2020 by award-winning communications leader Kate Chandler.

Today, our team of trusted advisors, strategists, and designers works with clients across the globe, helping independent schools, universities, visionary leaders, and mission-driven organizations communicate with clarity, especially in complex or high-stakes environments.

We offer clear strategy and calm counsel when it matters most.

What we do

From big-picture strategy to in-the-moment support, we help you communicate with clarity and impact.

Brand Strategy

When you’re ready to bring your brand to life—or to take it to the next level—we’ll work with you to define your brand positioning, voice, story, and visuals for a powerful brand platform.

We explore your competitive landscape, understand who your audience is and how they get their information, and what makes you stand out. Our team builds understanding of your brand essence to bring to life a bold and distinctive brand that is uniquely you.

Content Development

Great storytelling sets you apart. First, we build your content strategy so that you have a playbook that guides everything you say and do. Then, we create clear, compelling content to connect with your audiences. This might include:

  • Awe-inspiring internal and external newsletters
  • Email campaigns designed to build loyalty
  • Clear, compelling website and social content
  • Blogs and storytelling
  • Executive messages and speech writing
  • Media materials
Crisis Communications and Issues Management

Are you ready for a crisis? It’s not a matter of if. It’s a matter of when. From preparation and planning to responding in the moment, we help you navigate uncertainty with transparency, accuracy, and speed. We offer strategic advice and support you and your organization prepare, respond, and recover from an unexpected situation. We equip you to lead during a crisis and maintain your trust and credibility within your community.

  • Strategic crisis communications preparation and planning
  • Social media response guidelines
  • Key message development
  • Media training and preparation
  • Media relations and coordination