We turn complexity into clarity

A boutique advisory firm offering strategic counsel on communications, crisis readiness, and leadership.

Who we are

Based on Vancouver Island, Canada, Chandler Communications was founded in 2020 by award-winning communications leader Kate Chandler.

Today, our team works with independent schools, universities, mission-driven organizations, and executive leaders across Canada and internationally. Our work spans crisis readiness, executive communications, leadership development, branding, positioning, and organizational change.

What we do

We advise leaders and organizations on communications, crisis readiness, reputation, and change. Our work combines strategic counsel with practical support, from long-term planning to immediate response.

Brand Strategy and Positioning

A strong brand is more than a logo or a visual identity. It is the sum of what people understand, experience, and expect from your organization.

We help our clients define their positioning, clarify their voice, and articulate what sets them apart. Through research, stakeholder engagement, and strategic thinking, we develop brands that are credible, distinctive, and built to last.

Content Development

From websites to newsletters, social media, media pitches, marketing materials, and campaign decks, we create content that is clear, compelling, and, above all, designed to be read.

Crisis Communications and Issues Management

Organizations are often judged more by their response than the crisis itself.

The first hours of a crisis are often marked by uncertainty, incomplete information, and competing priorities. The quality of an organization’s response depends on the decisions made in those early moments, and the preparation that came before.

We help clients prepare for, respond to, and recover from crises through planning, preparation, and practical advice. Whether developing or refining crisis plans, facilitating tabletop exercises, or advising through an active issue, we provide experienced counsel grounded in real-world experience.

Strategic Communications

Clear communications begins with a clear strategy.

We work with leaders to clarify priorities, align messaging, and develop communications strategies that support organizational goals. Whether launching a new campaign, navigating a leadership transition, or dealing with change, effective communications begins with a clear plan and skilled execution.

Strategic Counsel

We partner with leaders through periods of change, uncertainty, and opportunity. Our practical, experienced counsel helps clients make thoughtful decisions, communicate effectively, and strengthen trust.

Leadership Development

Leaders are judged not only by the decisions they make, but by how they communicate them.

We help executives communicate with clarity, confidence, and credibility, whether speaking with employees, presenting to a board, addressing community concerns, or responding to media. Our work includes executive communications, presentations and public speaking, media training, crisis tabletop exercises, and customized workshops for executives, leadership teams, and boards.

Chandler Communications offers an excellent service and Kate does her research before you even have your first meeting. Kate worked on a lead generation campaign for our school and she really understood who we were and what defined us. The turnaround time for the project was short but we were blown away by all that she was able to accomplish for us. Kate felt like a member of our team right from the start, bringing her expertise and assisting us in creating an amazing campaign that ended with strong results.”
Admissions and Communications, Miss Edgar's and Miss Cramp's School
Insights

Ideas, perspectives, and practical advice on communications, brand, leadership, crisis readiness, and reputation.

Who We Work With
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How to Conduct a Successful Communications Audit
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Communicate with Impact: Messaging and Presentation Skills for Professionals
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Who Is Advising the Head of School (or President, or Board Chair)
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Media Training for School Leaders and Boards
In today’s complex and fast-moving media environment, effective communication is paramount...
The Independent School Leaders’ Guide to Crisis Communications
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Strategic Communications Planning for Independent Schools: Why You Need a Roadmap
In the rapidly evolving education landscape, independent schools face increasing pressure...
Are You Ready for a Crisis?
Are you Ready? Crisis Preparedness and Effective Communication for Educational Leaders 
In an era characterized by systemic social injustice, climate change, soaring...
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