Purposeful Communications

A full-service strategic communications firm with Canadian roots and a global reach. We’re more than just an agency, we’re an extension of your team. Let’s work together to clarify your messaging and tell your story.

About

Based on Vancouver Island, Canada, Chandler Communications was founded in 2020 by award-winning communications leader Kate Chandler. Our team of passionate, creative strategists, designers, and storytellers works across the globe to help top-tier educational institutions and businesses cut through the noise and tell their story with impact.

What we do

We work with complex organizations to define your voice, clarify your messaging, and capture your audiences attention. We’ll help you build the right strategy to achieve your goals and then we work with you to execute and measure it.

Brand Strategy

When you’re ready to bring your brand to life—or to take it to the next level—we’ll work with you to define your brand positioning, voice, story, and visuals for a powerful brand platform.

We explore your competitive landscape, understand who your audience is and how they get their information, and what makes you stand out. Our team builds understanding of your brand essence to bring to life a bold and distinctive brand that is uniquely you.

Content Development

Great storytelling sets you apart. First, we build your content strategy so that you have a playbook that guides everything you say and do. Then, we create clear, compelling content to connect with your audiences. This might include:

  • Awe-inspiring internal and external newsletters
  • Email campaigns designed to build loyalty
  • Clear, compelling website and social content
  • Blogs and storytelling
  • Executive messages and speech writing
  • Media materials
Crisis Communications and Issues Management

Are you ready for a crisis? It’s not a matter of if. It’s a matter of when. From preparation and planning to responding in the moment, we help you navigate uncertainty with transparency, accuracy, and speed. We offer strategic advice and support you and your organization prepare, respond, and recover from an unexpected situation. We equip you to lead during a crisis and maintain your trust and credibility within your community.

  • Strategic crisis communications preparation and planning
  • Social media response guidelines
  • Key message development
  • Media training and preparation
  • Media relations and coordination
Communications Audits and Strategy

We audit your existing messaging, marketing and communications materials, structures, and processes from start to finish. Our research will identify what is working and where the gaps are to inform a clear, measurable strategy.

Our communications and marketing strategies is your roadmap. We outline your objectives, who you are talking to, and what you are saying to them, and strategize the actions that will move you toward your goals. As we work together to implement it, we measure the results to make sure you’re successful.

Executive Positioning and Thought Leadership

We define your authentic executive presence, identify and prepare you for targeted engagement opportunities, and position you as an expert in your field. We work together to build influence and elevate your visibility. Our one-on-one and executive team workshops sharpen your communications skills and enable you to find and project your unique leadership presence.

Workshops and Training

We work with high performing teams to build your capabilities through coaching, workshops, and training designed for your unique needs. We hone your skills in crisis communications, media relations, becoming a more confident public speaker, and more.

Our workshops give you the tools and techniques to prepare for and manage unexpected situations, engage confidently with media, and inspire and motivate audiences.

Look no further if you need a strategic communications leader to work with your executives, or have a unique public relations challenge, or need help managing a crisis. As a university leader with international experience, Kate is equal parts analytical and creative. She brings a global brand-building perspective to the table that other consultants simply can't compete with.”
Communications Director, Legal Aid Alberta
News and Resources

Tips, information, and stories from our communications experts.

Communications audit
How to Conduct a Successful Communications Audit
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Are You Ready for a Crisis?
Are you Ready? Crisis Preparedness and Effective Communication for Educational Leaders 
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Six Steps to Build a Powerful Marketing Strategy
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Is your brand aligned to your purpose and values
What is Your Brand Purpose?
Aligning your brand with your organization’s purpose can build connection and...
Speak up. How women leaders can communicate more confidently.
Speak-up: How Women Leaders Can Communicate More Effectively
Who among us hasn’t been talked over, interrupted, or, infuriatingly, had...
Sorry not sorry. The art of the good corporate apology.
Sorry Not Sorry: Why Can’t Brands Get Apologies Right?
All too often we end up reading the headlines and cringing...
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