Purposeful Communications

A strategic brand and communications consultancy with Canadian roots and a global reach. We help you stand out from the crowd. We define what you do differently, clarify your voice, and tell your brand story. Simply and effectively.


Principal and Founder Kate Chandler is an award-winning communications leader who has worked with top-tier educational institutions, government entities, and private sector clients in Canada, the Middle East, and beyond. She is passionate about building great brands, shaping compelling narratives, and helping individuals and organizations tell their stories clearly and purposefully. Kate takes a bold, strategic approach to brand and communications and has the track record to prove it. Kate is currently based on Vancouver Island, Canada, where she lives with her husband and dogs.

What we do

We help organizations clarify their brand platforms, develop clear communications strategies that drive results, and offer guidance on the most challenging reputational issues. We respectfully acknowledge that we offer these services on the traditional and unceded territory of the Quw’utsun peoples and are honoured to live, work, and learn here.

Brand and Communications Strategy

When you’re ready to bring your brand to life – or to scale to the next level – our team can define your brand positioning, voice, story, and visuals for a powerful brand platform. We craft clear, measurable communications plans to move you closer to achieving your goals. We help you to understand the competitive landscape, define who you are talking to, and use your brand platform to guide everything you say and do.


Content Development

Clear communications help you stand out. We create great content to connect with your audiences. From drafting a press release that journalists will actually read, developing an inspiring internal newsletter, generating clear, sharp web copy, and more.

  • Media materials
  • Speech writing
  • Internal communications
  • Website and social content
  • Newsletters
  • Executive messages
Crisis Communications and Issues Management

Are you ready for a crisis? From health to public opinion to social justice, we help you navigate uncertainty with transparency, accuracy, and speed. We offer strategic advice and support which may include  message development, critical Q&As, and spokesperson preparation to help you and your organization prepare, respond, and recover from an unexpected situation.

  • Strategic planning
  • Key message development
  • Media training and preparation
  • Media relations and coordination
Communications Audits and Capability Building

We audit your existing communications programs, structures, and processes to recommend improvements. Our research helps to define what is working, what needs work, and how you can optimize your communications program for the greatest impact.

  • In-house consulting and temporary capacity building
  • Team and leadership development
  • Internal and external communications audits
Community Relations

Good neighbours make good friends. Building strong, lasting relationships in the community is an essential part civic responsibility. We can help you engage with the right representatives, effectively address community questions or concerns, and generate greater understanding and support for your project or development.

Executive Positioning and Personal Branding

We work with leaders to define your authentic personal brand, identify and prepare you for targeted engagement opportunities, and position you as an expert in your field. We work together to generate increased visibility and build influence and reputation. Our one-on-one and executive team workshops sharpen your communications skills and enable you to find and project your unique leadership presence.

Kate is extraordinary at her craft. Whether she’s creating campaigns, building brands, or crafting crisis communications, the outcome is always first-rate. I spent years working alongside Kate navigating the C-19 pandemic and not only did she build communications pathways that perfectly responded to the needs of the moment, but she also won awards for its ingenious branding in the process. I’ve never worked with a more effective, dynamic, and dedicated professional. Having Kate in your corner is such an enormous relief for a leader because you know the job will be done flawlessly, creatively, and with grace and good humor to boot. I cannot recommend Kate’s work more strongly and consider it my good fortune to have learned from her endless expertise. ”
Chief of Staff, NYU Abu Dhabi
News and Resources

Stay up-to-date with all the latest news and releases from Chandler Communications.

ChatGPT and Me: Can We Use AI to Work Smarter, or Will it Destroy Us?
Are AI tools like ChatGPT and Dall-E-2 the future of creative...
Six Steps to Build a Powerful Marketing Strategy
Over the past few years, people’s values, mindsets, and behaviours have...
Is Your Brand Aligned to Your Purpose and Values?
Aligning your brand with your organization’s purpose can build connection and...
Speak-up: How Women Leaders Can Communicate More Effectively in the Boardroom
If you have been talked over, interrupted, or, infuriatingly, had your...
Sorry Not Sorry: Why Can’t Brands Get Apologies Right?
All too often we end up reading the headlines and cringing...

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