We turn complexity into clarity

A boutique advisory firm offering strategic counsel on communications, crisis readiness, and leadership.

Who we are

Based on Vancouver Island, Canada, Chandler Communications was founded in 2020 by award-winning communications leader Kate Chandler.

Today, our team works with independent schools, universities, mission-driven organizations, and executive leaders across Canada and internationally. Our work spans crisis readiness, executive communications, leadership development, branding, positioning, and organizational change.

What we do

We advise leaders and organizations on communications, crisis readiness, reputation, and change. Our work combines strategic counsel with practical support, from long-term planning to immediate response.

Brand Strategy and Positioning

A strong brand is more than a logo or a visual identity. It is the sum of what people understand, experience, and expect from your organization.

We help our clients define their positioning, clarify their voice, and articulate what sets them apart. Through research, stakeholder engagement, and strategic thinking, we develop brands that are credible, distinctive, and built to last.

Content Development

From websites to newsletters, social media, media pitches, marketing materials, and campaign decks, we create content that is clear, compelling, and, above all, designed to be read.

Crisis Communications and Issues Management

Organizations are often judged more by their response than the crisis itself.

The first hours of a crisis are often marked by uncertainty, incomplete information, and competing priorities. The quality of an organization’s response depends on the decisions made in those early moments, and the preparation that came before.

We help clients prepare for, respond to, and recover from crises through planning, preparation, and practical advice. Whether developing or refining crisis plans, facilitating tabletop exercises, or advising through an active issue, we provide experienced counsel grounded in real-world experience.

Strategic Communications

Clear communications begins with a clear strategy.

We work with leaders to clarify priorities, align messaging, and develop communications strategies that support organizational goals. Whether launching a new campaign, navigating a leadership transition, or dealing with change, effective communications begins with a clear plan and skilled execution.

Strategic Counsel

We partner with leaders through periods of change, uncertainty, and opportunity. Our practical, experienced counsel helps clients make thoughtful decisions, communicate effectively, and strengthen trust.

Leadership Development

Leaders are judged not only by the decisions they make, but by how they communicate them.

We help executives communicate with clarity, confidence, and credibility, whether speaking with employees, presenting to a board, addressing community concerns, or responding to media. Our work includes executive communications, presentations and public speaking, media training, crisis tabletop exercises, and customized workshops for executives, leadership teams, and boards.

Kate is extraordinary at her craft. Whether she's creating campaigns, building brands, or crafting crisis communications, the outcome is always first-rate. I spent years working alongside Kate navigating the pandemic and not only did she build communications pathways that perfectly responded to the needs of the moment, but she also won awards for its ingenious branding in the process. I've never worked with a more effective, dynamic, and dedicated professional. Having Kate in your corner is such an enormous relief for a leader because you know the job will be done flawlessly, creatively, and with grace and good humor to boot. I cannot recommend Kate's work more strongly and consider it my good fortune to have learned from her endless expertise. ”
Chief of Staff, NYU Abu Dhabi
Insights

Ideas, perspectives, and practical advice on communications, brand, leadership, crisis readiness, and reputation.

Who We Work With
We partner with clients doing meaningful, ambitious work. And who expect...
How to Conduct a Successful Communications Audit
In today’s fast-changing landscape, staying ahead in your marketing and communications...
Communicate with Impact: Messaging and Presentation Skills for Professionals
Some of the smartest people in an organization struggle the most...
Who Is Advising the Head of School (or President, or Board Chair)
Who Is Advising the Head of School? The head of school...
Media Training for School Leaders and Boards
In today’s complex and fast-moving media environment, effective communication is paramount...
The Independent School Leaders’ Guide to Crisis Communications
Crises arrive unannounced, disrupt operations, and—if mishandled—can seriously damage a school’s...
Strategic Communications Planning for Independent Schools: Why You Need a Roadmap
In the rapidly evolving education landscape, independent schools face increasing pressure...
Are You Ready for a Crisis?
Are you Ready? Crisis Preparedness and Effective Communication for Educational Leaders 
In an era characterized by systemic social injustice, climate change, soaring...
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